communications and may still be sent when necessary.
10. Cookies
Our website may use cookies and similar technologies.
These technologies may be used to:
- Make our website function properly;
- Remember preferences;
- Understand how visitors use our website;
- Improve website performance;
- Measure marketing and advertising performance, where applicable.
Where required by law, we will ask for your consent before using non-essential cookies.
The exact cookies and technologies used may change as our website and services develop.
11. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.
This may include retaining information for:
- Managing bookings;
- Providing our services;
- Maintaining financial and accounting records;
- Meeting legal and regulatory requirements;
- Resolving disputes;
- Enforcing agreements;
- Protecting our legitimate business interests.
When information is no longer required, we will take reasonable steps to securely delete or anonymise it.
12. Keeping Your Information Secure
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no online system or method of electronic transmission can be guaranteed to be completely secure.
13. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you;
- Request correction of inaccurate information;
- Request deletion of your personal information;
- Request restriction of processing;
- Object to certain processing;
- Request portability of your information in certain circumstances;
- Withdraw consent where processing is based on consent;
- Make a complaint to a relevant data protection authority.
These rights may be subject to legal limitations or exceptions.
To exercise your rights, please contact:
[insert privacy email address]
We may need to verify your identity before processing certain requests.
14. Complaints
If you have concerns about how Sea Me Smile handles your personal information, we encourage you to contact us first so that we can try to resolve the issue.
You may also have the right to complain to the relevant data protection authority.
15. Children's Privacy
Sea Me Smile retreats are intended for adults unless otherwise stated.
We do not knowingly collect personal information from children for marketing purposes.
If you believe that a child has provided us with personal information without appropriate consent, please contact us.
16. Third-Party Websites
Our website or communications may contain links to third-party websites and services.
Sea Me Smile is not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website or service before providing your personal information.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or data-processing practices.
The latest version will always be published on our website with the date of the most recent update shown at the top.
18. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Sea Me Smile
Email: hello@seamesmile.com